24x7 Remote Monitoring Service
Altnix offers 24x7 Remote Monitoring service for monitoring your IT infrastructure assets such as Servers, Network Devices, Storage devices, and Workstations. Monitoring is a critical component of management strategy for any Managed Service Provider or IT Service Provider. The 24x7 remote monitoring service from Altnix provides a cost effective way of monitoring critical infrastructure without having to invest in expensive IT personnel.
Our company runs the entire monitoring infrastructure framework for providing pro-active monitoring to customers worldwide
- Monitoring Infrastructure: For customers who currently don’t own any monitoring tool, Altnix provides the option of hosted infrastructure or on-premise infrastructure for deploying monitoring solutions for our customers.
- Customer Owned Monitoring Tools: In many cases, customers may have already purchased a monitoring tool. For those customers, we provide pure monitoring services
Monitoring Tool Expertise
Our team has experience in working with all industry-leading monitoring tools including Nagios, Solarwinds, Manage Engine, N-Able, Zabbix, Whatsup Gold, Zenoss, Icinga and Hyperic. We support open source monitoring tools as well as licensed monitoring tools. If there are specialized monitoring tools, we can help you with those too!
Altnix can monitoring leading cloud platforms such as Amazon AWS, Microsoft Azure and Rackspace cloud. Further we can monitor your private cloud infrastructure located at any datacentre across the world.
Monitoring Desk Support Hours
Our team provides options for different types of hours of support.
- Business Hours Support: Monitoring services are restricted to business hours only. Suitable for customers who don’t expect any business impact after close of business or before opening of business.
- Non-Business Hours Support: Monitoring services are offered only during on-business hours. In this case, customer may choose to monitor IT assets during business hours by himself.
- 24x7 Support: Monitoring services offered round the clock on 24x7x365 basis.
- Custom Support Hours: Customized support hour services as per individual customer request.
We can align our support hours to different time zone across the world (US, Europe, Asia or Australia)